Answer the order questions that fill your inbox.
A useful conversation. A clear next step.
Order reference, the question asked, the outcome and contact details.
On every call, the agent
- Answers on the first ring, at any hour, in seven languages
- Searches your documents and website instead of guessing
- Books, looks up and updates through the systems you connect
- Hands over to your team when a person should take the call
- Files a transcript, summary, intent and outcome for every call
Workflows for your team
- Order status lookups through your connected API
- Delivery and returns policy answers
- Product questions from your catalogue documents
- Return and exchange request capture
- Escalation to your support team
Order lookup runs through a custom API tool connected to your own store or order system.
Configured around your approved information and connected systems, with human follow-up when needed.
See how it fits elsewhere
Professional services
Qualify incoming enquiries and help arrange consultations while your team focuses.
Clinics & healthcare
Help patients reach the right team, arrange visits and get answers about your clinic.
HR consulting & recruitment
Give candidates a consistent first point of contact and keep your recruiters informed.