Services
AI. Software. Built for your business.
Phynxa connects conversational AI, practical automation and custom software, from the first idea to daily operations. Start with one service or combine several.
AI and automation
Agents and workflows that handle conversations, content and decisions, with your team kept in control.
AI agent development
Designs voice and conversational agents for sales, service and operations, with clear limits on what they can do and a handover to a person.
Agentic AI and workflow automation
Coordinates decisions, tasks and approvals across departments using controlled AI workflows.
Customer service automation
Routes enquiries, prepares answers and brings staff in when a conversation needs a personal touch.
AI marketing automation
Builds connected journeys for lead nurturing, qualification and campaign measurement.
AI content generation
Produces drafts for products, campaigns and customer messages from your brand guidelines, ready for review.
AI customer experience
Links customer context to recommendations, service journeys and timely follow-ups.
Knowledge and document AI
Creates searchable knowledge and document workflows that help teams find, review and act on information.
Software and digital products
Applications built around your rules, data and daily work, from the first prototype to scale.
Product prototyping and MVPs
Defines the core experience, tests a prototype and builds a focused first release.
Custom software development
Turns business rules, data and daily tasks into an application built for the purpose.
Web application development
Builds web portals, dashboards and browser tools around clear user journeys.
Mobile app development
Designs mobile experiences connected to the systems that run your business.
Ecommerce and marketplace development
Builds shopping and marketplace journeys with connected catalogue, order and fulfilment workflows.
Booking and dispatch systems
Coordinates availability, bookings and operational assignments in one connected workflow.
UI and UX design
Designs useful journeys and consistent interfaces that make complex tasks easier.
Software quality and scaling
Reviews reliability, tests the key journeys and plans improvements as the product grows.
Strategy, integration and support
The planning, connections, security and ongoing care that keep an AI solution useful.
AI readiness assessment
Turns ideas into a practical plan by reviewing the workflows, information and systems an AI solution needs before anything is built.
Skills and plugins development
Adds focused agent capabilities, such as checking availability, retrieving orders, creating leads or triggering workflows, through custom connectors limited to your systems.
Enterprise AI integration
Connects customer conversations to your existing workflows through approved CRM, calendar, commerce and internal API actions.
Managed AI operations
Reviews conversations, maintains your business knowledge and refines the configuration within an agreed support scope.
AI governance and security
Plans how agents access information, use tools and escalate sensitive decisions, with defined controls and responsibilities.
Engineering team support
Scopes extra engineering, design or QA capacity for a project.
A clear path from idea to operation.
- 1
Understand
Define the business need and what success looks like.
- 2
Scope
Agree on workflows, deliverables and budget.
- 3
Build and test
Configure the solution and test realistic scenarios.
- 4
Launch and refine
Review outcomes and improve the agreed workflows.