AI agent development
AI agent development
An agent that understands how your business works.
Voice and conversational agents built around your sales, service and operational workflows, with clear limits on what they can do and a handover to a person.
At a glance
- Inbound and outbound agents
- Business knowledge and instructions
- Qualification and appointment flows
- Testing and call transfer
Scope and pricing are agreed after discovery.
An example in practice
A sales team wants an agent to explain packages, qualify decision-makers, book demos and record the conversation in its CRM.
Illustrative workflow. Available actions depend on the agreed implementation and connected systems.
How we work
- 1
Define the agent’s role, languages and permitted actions.
- 2
Prepare business knowledge, conversation instructions and escalation rules.
- 3
Connect the agreed tools and test realistic customer scenarios.
- 4
Launch the scoped workflow and review outcomes for improvement.
What you receive
A configured agent, tested workflows, agreed integrations and team handover.
Usage, licences and ongoing support are quoted separately where applicable.
Common questions
- How is a service priced?
- We agree a quotation after reviewing the required workflows, systems and support. Recurring usage or third-party charges are identified in the scope.
- How long does it take?
- The schedule depends on complexity, access to your systems and testing requirements. Milestones are agreed before implementation.
- What do you need from us?
- A project contact, the relevant business information and access to the systems included in the agreed scope.
Related services
Skills and plugins development
Adds focused agent capabilities, such as checking availability, retrieving orders, creating leads or triggering workflows, through custom connectors limited to your systems.
Enterprise AI integration
Connects customer conversations to your existing workflows through approved CRM, calendar, commerce and internal API actions.