AI governance and security

Clear boundaries for every AI action.

Plan how agents access information, use tools and escalate sensitive decisions, with controls and responsibilities that fit the proposed deployment.

At a glance

Scope and pricing are agreed after discovery.

An example in practice

An agent can explain an account’s status, while refunds or contractual exceptions go to an authorised team member.

Illustrative workflow. Available actions depend on the agreed implementation and connected systems.

An agreed controls checklist, escalation rules and documented review findings.

Usage, licences and ongoing support are quoted separately where applicable.

No certification is implied. Legal advice, independent assurance and specialist audits need a separately agreed qualified provider.

How is a service priced?: We agree a quotation after reviewing the required workflows, systems and support. Recurring usage or third-party charges are identified in the scope.
How long does it take?: The schedule depends on complexity, access to your systems and testing requirements. Milestones are agreed before implementation.
What do you need from us?: A project contact, the relevant business information and access to the systems included in the agreed scope.

Turns ideas into a practical plan by reviewing the workflows, information and systems an AI solution needs before anything is built.

Designs voice and conversational agents for sales, service and operations, with clear limits on what they can do and a handover to a person.