Get the job details right the first time.
A useful conversation. A clear next step.
Site address, the issue, urgency, access details and contact details.
On every call, the agent
- Answers on the first ring, at any hour, in seven languages
- Searches your documents and website instead of guessing
- Books, looks up and updates through the systems you connect
- Hands over to your team when a person should take the call
- Files a transcript, summary, intent and outcome for every call
Workflows for your team
- Service request intake
- Urgency triage and routing
- Visit scheduling
- Status enquiries through your connected system
- Handover to a supervisor or technician
Configured around your approved information and connected systems, with human follow-up when needed.