AI voice agents for businesses in India.
Languages
Hindi and English are supported. The Deepgram multilingual hearing option follows a caller who mixes Hindi and English, and it is the one we prefer for Hindi. Other Indian languages such as Tamil, Telugu, Bengali or Marathi are not supported yet. The model reads Hindi in about 1.6 times as many tokens as English, so Hindi calls can cost more; the pricing page shows the estimate.
Where it helps
- Property: answer enquiries, capture budget and location, and book site visits.
- Training and coaching institutes: answer admission questions and book counselling calls.
- Online stores: answer order-status questions and, on a number that supports outbound calls, confirm orders.
- Clinics: take appointment requests and route urgent calls to a person.
Phone numbers and calling
Phynxa does not sell phone numbers. Exotel, an Indian provider, is supported for inbound and outbound calls: you build a short flow in Exotel once (Call Start, Voicebot, Hangup) and ask Exotel to switch on voice streaming for your account. Transfers to a person and call recordings are not available on Exotel; they are on Twilio. Which Indian numbers each provider can issue is the provider's rule.
Rules to check
India's telecom regulator (TRAI) restricts promotional calls and keeps a Do Not Disturb registry, and the Digital Personal Data Protection Act applies to personal data. Check both before you run outbound campaigns. This is not legal advice and Phynxa does not claim compliance on your behalf.
Common questions
- Which Indian languages does the agent speak?
- Hindi and English. Tamil, Telugu, Bengali, Marathi and other Indian languages are not supported yet.
- Can it handle Hinglish?
- The multilingual hearing option follows a caller who mixes Hindi and English, and the agent replies in the language the caller is speaking. Test it with your own callers.
- Can the agent place outbound calls from an Indian number?
- Outbound calls and campaigns run on Exotel and Twilio. On Exotel the number and flow must be set up in your Exotel account first. Check the Indian rules on promotional calls before you start.
Related industries
Real estate
Property preferences, budgets and viewing enquiries, captured in one conversation.
Training institutes
Help prospective learners understand their options and connect with an advisor.
E-commerce & retail
Answer policy questions and check order details through your connected systems.
Clinics & healthcare
Help patients reach the right team, arrange visits and get answers about your clinic.