Limits and quotas

Every limit that applies: agents per plan, upload sizes, rate limits and calling caps, with what you see when you hit one.

What you will achieve

You will know which limits exist, what they are, and what each looks like when reached.

Limit	Free	Essential	Growth	Professional	Enterprise
Agents	1	1	3	10	Unlimited
Publish agents	No	Yes	Yes	Yes	Yes

Hitting the agent limit shows "The Free plan allows 1 agent" (or the plan you are on). Publishing on Free shows a message asking you to buy a plan.

Cap	Value
Test calls, Call now and `POST /calls/outbound`	20 per hour per person and 200 per hour per workspace
Campaign calls	Not counted in the hourly caps above; limited by live calls at once (20 per workspace by default). See Campaign limits and compliance

When reached you see "Call limit reached. Try again later."

Rate limits protect the service. When reached the answer is 429.

Action	Limit
Sign up	5 per hour per address
Sign in	20 per minute per address, 6 per minute per account
Forgot password	5 per 10 minutes per address, 3 per 10 minutes per account
Resend verification	5 per 10 minutes
Change password / delete account	5 per 5 minutes
Team invitations	30 per hour
Chat	30 per minute per person
Browser voice (Talk)	10 sessions per minute per person
Tool test / webhook test	30 per minute
Knowledge upload or text	30 per minute; web crawl 5 per minute; search 60 per minute
Connect or test an integration	20 per minute
Run an integration action	60 per minute
Review a call	20 per minute
Developer API key	600 per minute per key

Each limit above gives a clear message; none loses data.

A limit looks lower than listed. Your provider (phone, model, voice) has limits of its own, which are separate.

Something here does not match what you see in the dashboard? Let us know.